Privacy Policy
Introduction
This Privacy Policy describes how Hair Saloon Holdings Inc. (“Hair Saloon”, “us”, “we” or “our”) collects, uses and shares the personal information of our customers and visitors (“you” or “your”). By using our website at www.hairsaloon.com (“Website”) or our mobile application (“Mobile App”), visiting our locations, contacting customer service, engaging with us on social media, and interacting with us in any way, you consent to be bound by this Privacy Policy. Our Website and Mobile App, collectively, are referred to in this Privacy Policy as the “Services”.
This privacy policy (“Privacy Policy”) explains:
- the information we collect from you;
- how that information may be used;
- with whom the information may be shared;
- how you may update the information you provide us;
- how you may contact us;
- and your choices about the information.
What Information Do We Collect?
This Privacy Policy primarily concerns Personal Information, which deals with individuals, rather than organizations or businesses. “Personal Information” is information that uniquely identifies an individual or can identify an individual by combining it with other data. It includes, for example, email addresses, phone numbers and other information associated with an individual. The legal name and definition of personal information differs from jurisdiction to jurisdiction. Hair Saloon will use and share Personal Information as outlined in this Privacy Policy.
We collect Personal Information from you in a variety of ways, including but not limited to in connection with your visits to our locations, purchases of products and services, registration and setting up a user account on our Website or Mobile App, interaction with our Website or social media pages, and your submission of information to us, including in person or through the Mobile App and on our Website. From time to time, we may provide you the opportunity to participate in promotions, contests or other voluntary activities, including through the Mobile App and Website. We may request Personal Information from you, along with other information, in order for you to participate in these activities. Participation in these activities is completely voluntary. You may elect not to disclose your Personal Information by not participating in the activity. Personal Information collected by us may include, for example, your name, e-mail address, postal address, birth date, social security number, general usage metrics of the Services, your credit card and financial payment information, your profile, email communications with Hair Saloon, anything you submit to or post on the Website, and other information associated with you or your organization, as well as other information that may or may not specifically identify you. The information collected through the Services may be stored on servers, computers, or other media located in the United States.
We may obtain information about you from third-party sources, such as Google, Apple, legacy sites such as SuperSalon, other search engines, social media sites you visit, and our service providers, including but not limited to MyTime. This information may be used, analyzed, and/or compared with information that Hair Saloon has collected from you or that you have submitted to the Services. If Hair Saloon obtains information from third-party sources, you agree that your sole legal remedy for any harm associated with that information is against the third-party that provided the information to us, and that you will not assert any cause of action, claim or demand against us other than requesting we delete any erroneous information.
From time to time, Hair Saloon may collect anonymous and/or aggregated data across its various products and services, from which no individual natural person can be identified (“Aggregate Data”). The Aggregate Data will be used for various purposes, including without limitation to analyze behavior, trends, and website interaction, to improve and enhance our services, and for other development, creation of new features, and diagnostic and corrective purposes in connection with our Services. Hair Saloon shall own all right, title and interest in and to the Aggregate Data and this is not considered Personal Information.
Information Collection Technology
When you visit our Website or use our Mobile App, we may use various technologies, including “cookies” to automatically gather certain information relating to your use of the Website, Mobile App and/or the device you use to access the Website or Mobile App. We may collect and store non-personally identifying information through cookies, other technologies, and third-parties to profile user activity and preferences and for other legal purposes. Technical and specification information about your device and settings may be collected when you use the Website and Mobile App. This may include data such as your Internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, the content of previously accepted “cookies” from us, geolocation data, and clickstream data. We collect and store this information on an individual basis and in combined form. We also collect both user-specific and aggregate information on what pages visitors access or visit.
A cookie is data stored on your device that tracks non-personal information about you. When using the Website or Mobile App, we may assign your device one or more cookies that enable us to improve the quality of the Website and Mobile App and to personalize your experience. Cookies allow us to automatically collect information about your activity on the Website and Mobile App, such as the content you access while using the Website or Mobile App, the links you click, and other activity you engage in while using the Website or Mobile App. You may choose to modify your device setting to disable cookies or limit their use. If you choose to disable or limit cookies, or otherwise limit your device permissions, you may experience diminished performance from the Website and Mobile App and/or you may be prevented from using some or all features of the Website and Mobile App. Our cookies generally fall into one of four categories: Essential, Functional, Analytics and Target.
Our Services may contain web beacons (also known as “clear gifs”) or similar technologies that gather non-personally identifiable information about your use of our Services. Such technology may also be contained in e-mail messages or newsletters from us that allow us to determine whether messages have been accessed. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts and the quality of our Services.
Permissions
This section only applies if you use our Mobile App. The Mobile App requires certain permissions on your mobile device in order to work as intended. You can either allow or deny the Mobile App access to the permissions. In some cases it is necessary for you to grant the Mobile App permissions to take full advantage of features or functionality of the Mobile App. If you disallow some or all permissions, the Mobile App may not function properly. Some of the permissions needed may include access to your device camera, calendar, location, phone, sensor, SMS, and storage. Additional permissions may be requested as new features are added in the future.
How do we use this information?
We may use and share your Personal Information as described in this Privacy Policy and for any legally permissible purpose. We may match, use, and share any of the information we collect from you to any personally identifiable information we obtain through third parties. Here are some of the ways we may use or share information we collect:
- providing you with use of the Website, Mobile App and Services;
- providing you with products or services, whether from Hair Saloon or related organizations, entities, affiliates or other third parties;
- providing you with customized content and services;
- providing technical or customer support;
- performing research and analysis relating to use of the Website, Mobile App and Services;
- communicating with you by e-mail, postal mail, telephone, text message, and/or mobile device about products or services that may be of interest to you from Hair Saloon or related organizations, entities, affiliates or other third parties;
- enforcing this Privacy Policy and other Hair Saloon policies and agreements;
- use in management of Hair Saloon’s business;
- where we have another legitimate interest in doing so;
- in connection with any possible sale, merger or restructuring of all or any part of our business or assets; and
- performing functions as otherwise described to you at the time of collection.
In order to perform certain services on your behalf, we may publish certain information that you provide. You agree that any testimonial feedback, stories, posts, interactions or other comments provided by you to Hair Saloon through any form of communication, including but not limited to, through the Website and Mobile App, becomes the sole and exclusive property of Hair Saloon. That information may be used for any legally permissible purpose, including, but not limited to, marketing and advertising our Services.
You acknowledge and agree that, unless otherwise prohibited by law, Hair Saloon may use and disclose your personal and non-personal information to public or private third parties: (i) for inspection by law enforcement officials (including in the case of potential criminal activity); (ii) to respond to cease and desist letters, arbitration proceedings, legal actions and suits, criminal and civil subpoenas, any court orders; (iii) to enforce or apply the terms of this Privacy Policy or any other agreement between us; and (iv) to protect our rights and the rights of our users and others, including to protect property, privacy and safety, whether during or after the term of your use of our Services.
Except as otherwise provided in this Privacy Policy, we do not rent or sell any personal information we collect to any third parties.
Unless otherwise provided in this Privacy Policy, we shall not disclose Personal Information you submit to us except (i) with affiliates, licensees, subsidiaries and successors, (ii) when we have your permission, or (iii) as necessary to:
- To our affiliates as permitted by law;
- To third parties who provide information technology services such as website hosting, computer systems maintenance, mobile application Mobile App or support, or data security and privacy services;
- To our partners, vendors or others who help us operate the Services or assess your interest or satisfaction with the Services, our organization, or our products, provided they have contractually agreed to adhere to this Privacy Policy; or
- To comply with our legal obligations, enforce this Privacy Policy, any other Hair Saloon agreements, or otherwise to protect the rights, property or safety of our users and business partners.
In addition, we may share aggregate and sell, non-individual information, incapable of identifying a particular person, with third parties for any lawful purposes.
California Residents
We will not share any personal information about you with other companies if prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law.
If you are a California resident, you may have certain rights with respect to your Personal Information including the following rights:
- the right to know, by way of our Privacy Policy and any specific inquiries you direct to us, where personal information we have about you comes from, what we use that information for, whether it is being disclosed or sole, and to whom it is being disclosed or sold;
- the right to “opt-out” of the sale of your personal information to any third parties;
- the right, with some exceptions, to have your personal information deleted from our possession or control; and
- the right to receive equal service and pricing from us even if you exercise any of your privacy rights.
To make such a request, or if you have any questions or concerns about your California privacy rights, our Privacy Policy or our use of your personal information, please contact us at as provided below.
Opt Out Procedures
You may contact Hair Saloon to review, update and correct your Personal Information.
If you do not wish to receive promotional emails or other marketing communications from us, please let us know by using the opt-out response device that can be found at the bottom of every email we deliver or by contacting us as provided below. At places on our Website or when using our Mobile App where you give us your personal information, you may opt out of receiving those communications. Although you can opt not to receive promotional messages, we reserve the right to send you informational email messages about any user account you establish on our Website or Mobile App, or notices regarding the Website or Mobile App, as permitted.
To help us process your request, please include sufficient information for us to identify you in our records. We may need to verify your identity before providing you with Personal Information or updating it in our systems.
If you wish to request access to, correct, or delete any personal information that you have provided to us please send us such request by completing the web form at https://hairsaloon.com/contact/.
We cannot delete your personal information except by also deleting your user account.
We may not accommodate a request to change information if it is necessary for the transaction, we believe the change would violate any law or legal requirement, or cause the information to be incorrect.
Information Security
We follow generally accepted industry standards to protect the personal information submitted to us, and to protect against loss, misuse or alteration of your information. When you provide Personal Information, we encrypt transmissions involving such information using secure protocols. Please note that while we use commercially reasonable methods to protect your Personal Information, we cannot guarantee its absolute security. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.
External Links and Third Party Privacy Practices
Hair Saloon cannot guarantee or verify the contents of any externally linked website. You should therefore note you click on external links at your own risk and Hair Saloon cannot be held liable for any damages or implications caused by visiting any external links. This Privacy Policy does not cover any third party’s use or handling of your information once it is shared. Instead, the privacy policy of the third party will govern. We encourage you to visit the websites of those third parties and fully read and understand their privacy policies. Some of these entities will have different privacy terms than we do and their servers may be located outside the United States.
The Services may link to other websites, including but not limited to health care provider pages, or through advertisements. We disclaim any and all responsibility for the privacy practices of third parties that may have links to or from our Services. We encourage you to review the privacy policies and privacy statements of every website that you visit that collects personally identifiable information.
Contact Us
Contact Hair Saloon in writing at:
Compliance Officer
Hair Saloon Holdings Inc.
1846 Craig Park Court
St. Louis, Missouri 63146
Changes to this Policy
This Privacy Policy may be updated from time to time. We reserve the right to modify it at any time, without notice, so please review the Privacy Policy frequently. When changes are made to this Privacy Policy, we will revise the “last updated” date at the bottom of this Privacy Policy. Your continued use of our Website, Mobile App and Services after we have posted any changes indicates your agreement to the changes.
Effective Date: September, 2024